UA-192774276-1
 
LIMITED WARRANTY TERMS
 

All Fabulous E-Bikes and their respected individual components are considered brand new and protected against all manufacturing defects for up to 1 year after delivery of e-bike to customer. 2 years limited warranty on all frames. If part is defective in the manufacturing process it will be replaced free of charge.

Limited Warranty Does Not Cover

  • Fabulous E-Bikes will not warranty products or service related to accident, acts of God, modifications, incompatible replacement parts not intended for use on our bikes, commercial use, abuse, neglect, operator error, stunt and extreme riding, water damage or improper maintenance.

  • Consumables such as tires, tubes, brake pads, chains, grips, spokes, and cables are generally not covered under the terms of the limited warranty but may be replaced at the discretion of Fabulous E-Bikes.

  • Customization of the motor, gears, and controllers will void warranty claims

  • Normal wear and tear is not covered

  • The bike must not have been customized unless explicitly approved by Fabulous E-Bikes.

  • Warranty is not covered for replacement products

  • The battery is not covered through warranty if damage is resulting from power surge, use of improper charger, poor maintenance or other such misuse, normal wear, water damage, dropped batteries or improper charging or lack there of.

  • Warranty is non-transferable and proof of purchase must be provided upon request.

  • Upon request Fabulous E-Bikes may ask for images and or videos for warranty verification purposes

  • A return authorization is required. Please contact customer support for assistance by email at warranty@fabulousebikes.com

  • Please include your full name, ebike model, as much details of the problem with pictures if possible.

While every effort is made to ensure quick processing of warranty claims Fabulous E-Bikes requires up to 30 days to process warranty claim. 

Shipping or Packing Damages

​We are well aware of damages that may occur while shipping our products.  These components damaged are not considered as under warranty but will be replaced if the following conditions are met free of charge.

  • Notify Fabulous Ebikes within 7 days of receiving your ebike claiming it was damaged during shipping.

  • Pictures of damaged packaging upon receiving the ebike must be taken and sent to us.

  • please provide pictures before you open damaged box with original seals and tape.

  • Pictures of damaged components will also be needed for proof.

 

Rest assured you have our guarantee that we stand by our warranty. We want you to be 100% satisfied.  

Limited Warranty  Duration 

* Consumables (Tires, tubes, brakes, chain, grips, spokes & Cables)

1 Year

Bike Frame

3 Years

Parts replacement - labour

Motor + Controller

LCD Display

Battery

1 Year

1 Year

1 Year

1 Year

© 2023 by Name of Site. Created on Editor X.

© 2021 Fabulous Ebikes Inc.

Contact Us

 

Email

Contact Info

333 Chabanel West  Suite 410

Montreal, Quebec   H2N 2E7

Toll Free: 1-855-FAB-EBIK 

                         855-322-3245

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