• Fabulous E-Bikes will not warranty products or service related to accident, acts of God, modifications, incompatible replacement parts not intended for use on our bikes, commercial use, abuse, neglect, operator error, stunt and extreme riding, water damage or improper maintenance.

• Consumables such as tires, tubes, brake pads, chains, grips, spokes, and cables are generally not covered under the terms of the limited warranty but may be replaced at the discretion of Fabulous E-Bikes.

• Customization of the motor, gears, and controllers will void warranty claims

• Normal wear and tear is not covered

• The bike must not have been customized unless explicitly approved by Fabulous E-Bikes.

• Warranty is not covered for replacement products

• The battery is not covered through warranty if damage is resulting from power surge, use of improper charger, poor maintenance or other such misuse, normal wear, water damage, dropped batteries or improper charging or lack there of.

• Warranty is non-transferable and proof of purchase must be provided upon request.

• Upon request Fabulous E-Bikes may ask for images and or videos for warranty verification purposes

• A return authorization is required. Please contact customer support for assistance by email at warranty@fabulousebikes.com

• Please include your full name, ebike model, as much details of the problem with pictures if possible.

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While every effort is made to ensure quick processing of warranty claims Fabulous E-Bikes requires up to 30 days to process warranty claim.